Special property management
PROFESSIONAL OVERVIEW EVEN FOR INDIVIDUAL PROPERTIES
SPECIAL PROPERTY MANAGEMENT IN BERLIN
FULL SERVICE IN A SMART FORMAT MAKES EVERY PROPERTY BETTER
“Basically, I can recommend a condominium as an investment property,” explains Robert Biskup from Potsdam, who opted for this model of supplementary pension provision in 2005. Berlin-Wedding. 3 room apartment in the new building. A purchase price of 160,000 euros was the key data at the time, with which he and his wife, as landlords, wanted to financially secure the next phase of their lives. “We financed it from our own savings and from an inheritance from my wife. All without banks and loans. We only hired a notary for the formal matters,” explains the 74-year-old pensioner, who has always liked to manage things himself in his life. With the full program of personal commitment, he ultimately wanted to optimize the return on this investment in the years to come. But he was then actually able to get to know the entire catalog of assignments of a professional property management company: change of tenants, special contributions, loss of rent, repairs and renovations occupied Biskup from then on in his assignments in Wedding. “It was anything but the retirement we dreamed of when we bought the apartment,” says Biskup, who suddenly had to deal with heating bills, facade renovations and reminders.
COMMUNICATION, OVERVIEW AND TRANSPARENCY
“Somehow, at some point, many self-managed condominiums end up with the same classic: the dripping faucet, for which the landlord is called on a Sunday afternoon and for which he should finally send the plumber to repair it,” confirms Jaqueline Hartmann, also confirming Robert Biskup’s experiences. The managing director of the Koch und Kollegen Immobiliengesellschaft has appropriate solutions ready to counteract such adversities. “With our service of managing individual condominiums, we are the contact for our customers whose properties we know very well. We are always available for questions and information,” says the real estate expert, whose service includes managing tenant accounts, billing, acquiring new tenants, timely contract processing and commissioning utilities, craftsmen and service providers.
“In contrast to the large administrations, with the necessary proximity, we can also act as a contact for tenants and owners completely uninterruptedly and directly. We don’t have a hotline that commissions the craftsmen via clerks or puts them in touch with the accounting department – our service is there,” she explains. Communication, overview and transparency are the most important prerequisites for the necessary efficiency. “Ultimately, for owners, tenants and service providers, it’s always about preventing friction losses and simplifying operational and administrative processes. And we are very familiar with these processes,” says real estate agent Jaqueline Hartmann.